Ordering Methods

You can place your order in the following ways:

  • Through our the-art-gap.com website, 24 hours per day, 7 days per week
  • Via e-mail to [email protected].
  • By calling us at : +30 210 3225618 , +30 6937221191
  • You will always receive an order confirmation via e-mail. You can cancel your order within three (3) hours, via e-mail or by phone.

Registration is optional and it provides full access to our website’s abilities.

Upon placing your order, you will be required to sign in our website by filling in our Entry Form with your personal information, such as your real name and surname, phone number (mobile or landline), e-mail address etc. Upon completing your purchase, you represent and warrant that the provided payment details are correct and valid, ensuring payment approval after your order has been accepted and processed.

Upon placing an order, you guarantee the ownership and validity of your billing details. If you are a minor (a person under 18 years old), you should not create a user’s account or register any personal information on this website. The use of this e-shop is strictly prohibited to all minors and persons lacking legal capacity. This website The-Art-Gap.com is available to persons who:

  • have agreed to the website’s Terms & Conditions of Use.
  • have registered a valid debit/credit card acceptable to our website, or have agreed to deposit the total purchase amount to the trader’s bank account.
  • have authorized the Company to process a charge on their debit or credit card equal to the amount of the total purchase price for the ordered items.

The creation of a User’s Account provides you with:

  • a full history of your purchases.
  • the safekeeping of your profile’s registered data which will automatically appear on the necessary forms every time you wish to proceed to a new purchase.
  • the addition of items in your ‘Wishlist’ for future purchases.

The ‘Log in/Register’ button is always located on the top right corner of all of our website’s pages. Fill in your personal data (e-mail and password). The registration process will be automatically completed upon clicking on the ‘Register’ button. Your Personal Account page offers you the following options:

  • Profile – where you can edit your personal data and password.
  • Orders – where you can review your order history.
  • Wishlist – where you can revisit your favorite items.
  • Shopping Cart – where you can review your Shopping Cart.

 

Ordering and Purchase

All orders are subject to availability. All items contained in your Shopping Cart are not reserved, being at the disposal of other users until your purchase is completed. To conclude your order, please visit your ‘Shopping Cart’ page. Your Shopping Cart contains all your selected items. You can delete items by clicking on the ‘Delete’ button, or adjust the desired quantity by clicking on the indicative arrows. These actions will take effect only after you click on the ‘Refresh’ button.

When you have decided on your order, please select the delivery method of your preference in order to be informed of any additional delivery costs. You may then click on the ‘Proceed to Payment’ button, entering the page where you can review the ‘Billing Information’. Should the billing address be any different from the shipping address, please fill in the required data in the ‘Shipping Information Form’. Shipping information is mandatory, whether you choose to pick up your order from the store or not. You can make your selection among the following delivery options:

  • Pick up your order from our premise (with prior communication))
  • Courier delivery (estimated delivery time: 7-10 business days)
  • Other special shipment: available only after communication by phone or email.
  • You can complete your purchase in the following payment methods:
    1. Debit/Credit/Prepaid card:

You can pay at www.the-art-gap.com using your Visa, Master debit or credit card.

In case one (or more) of your selected items is not immediately available, the corresponding amount of money will be returned to your card after our personal communication.

  1. Deposit to our Company’s bank account:

IBAN Alpha Bank: GR 6701401430143002002026 102

ΙΒΑΝ EUROBANK  GR 2602603050000010201035661

Please Note:  Any transactions through debit cards issued by different banks do not bare any extra charges.

After depositing the full amount of your purchase to our Company’s Alpha Bank account (as mentioned above the depositor’s full name must be indicated on the depositary receipt) please notify us in one of the following ways:

– via e-mail at:  [email protected]

– by phone at +30 210 3225618 , +30 6937221191

Note that your order will be processed and executed only after the trader has been notified of your deposit in one of the above methods. Upon the completion of your purchase, you will receive a confirmation e-mail containing the details of your order. The-Art-Gap.com reserves the right to cancel any order in case:

  • does not receive a payment authorization
  • cannot deliver your order to the designated address
  • the customer has not agreed to the site’s Terms & Conditions of Use

If you wish to cancel your order, you must notify us within three (3) hours from its placement.  In case your purchase has been completed via credit/debit card or a bank account deposit, we will contact you via e-mail or by phone to inform you of the reimbursement, using the same means of payment as you used for the initial transaction. In case your order indicates a different payment method, you will be only notified of your order cancelation.

If you wish to pick up your order from our premise, please note that you must do so within 10 days of its placement.

The Company reserves the right to verify your personal information any deny you any future services should you proceed to more than two cancelations.

Payment Policy

All transactions performed through The-Art-Gap.com are carried out in Euros. If your card or bank account is denominated in a different currency, the final price will be calculated in accordance with the applicable exchange rates.

Delivery costs are borne by the customers upon purchase.

If you choose ‘Delivery by Courier’ you will be presented with the following options:

-CREDIT/DEBIT CARD (you will be automatically redirected to the secured environment of the Alpha Bank web banking, where you will be asked to fill in your debit/credit card information)

– Deposit to our Company’s bank account:

IBAN Alpha Bank: GR 6701401430143002002026 102

ΙΒΑΝ EUROBANK  GR 2602603050000010201035661

The Company reserves the right to adjust prices without further notice. All prices in our website are 24% VAT inclusive.

Special conditions

  1. Certain orders include special conditions (for example, in case of works reproduced on demand, works which are not readily available, works the preparation of which demand a longer period of time). In this case, the The-Art-Gap.com will contact the Customer in advance, informing him/her of the exact delivery time. The order will be processed only after the Customer’s express consent.
  2. The-Art-Gap.com cannot guarantee the availability of the products displayed on its website. If the selected item is not readily available, the company is committed to informing the customer in due time.
  3. The delivery deadlines as mentioned in the The-Art-Gap.com website are indicative and could be amended. In case of any delays, we will contact you via e-mail or by phone, in order to inform you of the exact delivery date.
  4. Any printing, reproduction and/or distributing of the artworks and items displayed on the The-Art-Gap.com website, is strictly prohibited.
  5. All items purchased through The-Art-Gap.com are accompanied by a special document containing a picture of the item and its special features (i.e. date of creation, number of copies, artist-creator etc.).